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Omnichannel commerce delivered

Overview

OctaShop e-Retail Services has been the preferred technology partner, to enable some of India's largest retailer's online businesses with its enterprise level technology solution. OctaShop offers a complete E-commerce package for establishing online store businesses ensuring with a new channel sales growth expansion and development in the competitive retail market.

OctaShop has been the Pioneer in the Indian e-commerce enterprise technology space and brings more than 10 years of expertise in the retail e-commerce technology solutioning. OctaShop as a solution is used by large E-commerce business as well as small E-commerce companies who wish to delight customers with Multi channel & Omni channel capabilities.

Having worked across multiple business models and product categories, OctaShop brings with it a diverse understanding of client requirements that makes us as one of the best E-commerce vendor, to create the right fit solutions which are scalable, customizable and adaptable based on unique client requirements. OctaShop being a proprietary in-house developed software, has gone through continuous enhancements, year on year, to keep pace with the fast changing client-shopper dynamics in the online space. Our in-depth understanding of retail business and online commerce helps us emerge out as one of the finest E-commerce specialists at the global level.

In light of our continuous quest for product innovation and delivering customer excellence, Gartner did recognize OctaShop amongst the global cool vendors' year 2012. OctaShop is a one stop shop for acquiring a world class globally scalable technology platform, while also being able to receive an entire boutique of managed services like Website Design, Technical Support, Hosting, CDN, Digital Marketing and Logistics, which helps businesses to go Online within the shortest time and with complete confidence in the ongoing support and sustainability of the solution.

Vision

To be the preferred global technology partner for retail business' to establish a powerful and business efficient online presence which in turn will help them create an Omni-channel presence for better customer convenience and experience.

Mission

By bringing for our clients a state of the art software and a technology solution platform, which has been continuously enhanced over the years with best practices that help online business' to gain more customers and manage efficiently all operational processes seamlessly at the best cost.

OctaShop Value Proposition

  • Complete Customization possibilities.
  • Scalability based on growing business size.
  • Proven delivery capabilities across multiple business models.
  • Proven capabilities to support diverse product categories.
  • Ready to deploy. Quick Go to Market with all automated processes for ecommerce
  • Maps your operational processes on to online system workflows
  • Omni channel & Mobile platform interfaces and capabilities
  • Configurable business rules, discounts recommendations & promotions
  • E-POS capabilities to directly push orders into the system. Integrates store operations to the online system
  • Web based POS / Android & IOS web based POS.
  • Store & Location level inventory integration
  • Robust third party integration layer to manage all aspects of external integration layers like payments, accounting, SSO, loyalty, logistics, Call center, etc.
  • Multi-currency, Multilingual, Multi geography operation & Internationalization capabilities
  • Modular solution designed to work on a high scale clustered infrastructure with long term TCOs.
  • Single point of support and low cost of ownership of the platform
  • Continuous evolution of product and services with liberal budgets for E-commerce innovation R&D.

From a business perspective, it automates all processes of your online business that includes Storefront, Order Management System, Inventory Management, Content Management Services, Promotions, Vendor Management System for Market place, Complaint Management System and also provides better support through Call center.