Application/Server Monitoring

At OctaShop you get a platform to work upon and manage your business anywhere anytime, where transactions occur 24 hours. To ensure business continuity and be proactive the organization needs to be one step ahead and be aware of any issues before they are reported by your customers. OctaShop offers 24*7 monitoring services which ensure that you are first to know of any issues before they impact business and customer perception. OctaShop can also, as part of the service do first level of maintenance to ensure routine issues are handled. The OctaShop team has years of experience offering such services and have well defined processes to ensure there is proper reporting and escalation mechanism in place. This offering gives you the freedom to focus on growing the business while critical but routine items are managed by professional team.

To ensure maximum uptime, our expert teams pro – actively monitor clients web system 24/7 to detect and pre-empt any anomalies that might indicate a problem. Our 24/7 remote monitoring services include:

• Site Monitoring
• Critical flow monitoring (e.g. shopping cart flow)
• Email alerts are triggered on failure.
• Daily response time graphs are.
• Protection against false alarms.
• Detailed activity reports